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75694-01 - Seminar: Difficult Conversations, Conflict Management and Better Communication (1 KP)
| Semester | Frühjahrsemester 2025 |
| Angebotsmuster | unregelmässig |
| Dozierende | Angela Leipold (angela.leipold@unibas.ch, BeurteilerIn) |
| Inhalt | This workshop will be held by Carl Emerson (InsideOut Solutions). • What is a difficult conversation? • The importance of speaking up • How can we know a conversations could be challenging? • Background to Conflict Situations • Conflict as positive as well as negative • Avoiders and Seekers • The effects of conflict • The signs of conflict • Conflict escalation • Styles and methods for conflict resolution • Managing conflict – practical strategies • Behaviours • An introduction to mediation and negotiation • Conflict and gender • Transactional Analysis • Introduction to Non Violent Communication • Plan effectively for difficult communication situations • Listening and question techniques • When to walk away • Prevention • How to repair relationships and build trust • Reflection and discussion • Action Plan |
| Lernziele | This interactive two days’ workshop gives PhD candidates and PostDocs a detailed insight into how to handle difficult conversations, what conflict is, the stages of conflict, how to objectively view a situation, how to manage conflict situations and how to communicate better in order to obtain a positive outcome with the aim of acquiring the knowledge, skills and attitude to be able to prevent future events becoming conflict situations. “Conflict is inevitable, but combat is optional.” — Max Lucade Many of us can be familiar with those awkward and challenging communications at work or anywhere, difficult conversations can be challenging, conflict happens and is an unavoidable part of life. The key to your success will be how you respond in these conversations and what you do to resolve conflict. It is important to note that conflict management starts with self-management and the more you understand yourself and your reactions, the better able you will be to choose the most appropriate method to resolve the conflict. This workshop contains a mixture of theory and practice so that you will be able to apply these new skills straight away. |
| Bemerkungen | The workshop is offered by the Graduate School of Psychology. Maximum number of participants: 12. Selection criteria: 1. Currently a PhD candidate in psychology 2. First come - first served GSP rules for withdrawal, absence, or partial course attendance: If you cannot attend a workshop that you have signed up for, please cancel your course registration as soon as possible by sending an e-mail to angela.leipold@unibas.ch. This will allow other PhD students interested in the course to move up from the waiting list. The GSP strongly values fairness. After the university’s official registration period has ended, cancelled course will be assessed with NE. Course registrations can be cancelled until one week before the workshops begins. In the case of late cancellations, participants will not be considered for course registration in the next three months of the lecture periods and will be removed from the registration list of any course they have signed up during these three upcoming months of the lecture periods. If an urgent, unforeseeable, or inevitable event before or during the workshop prevents a participant from attending, a written and substantiated withdrawal request that includes appropriate documentation (e.g. a doctor’s note) must be submitted to angela.leipold@unibas.ch within two days of the work-shop and without being prompted. The program director decides on the approval of the withdrawal request. ECTS-points are awarded only for 100% course attendance. |
| Teilnahmevoraussetzungen | Doktorat im Bereich Psychologie. Für Masterstudierende im Society&Choice/SWE Science Track: Anmeldung und erfolgreiche Aufnahme in den SWE/S&C Science Track. Siehe: https://psychologie.unibas.ch/de/studium/doktoratsstudium/doktoratsprogramme/society-and-choice/science-track/ |
| Unterrichtssprache | Englisch |
| Einsatz digitaler Medien | kein spezifischer Einsatz |
| Intervall | Wochentag | Zeit | Raum |
|---|---|---|---|
| unregelmässig | Siehe Einzeltermine | ||
Einzeltermine
| Datum | Zeit | Raum |
|---|---|---|
| Donnerstag 08.05.2025 | 09.00-17.00 Uhr | Missionsstrasse 64a, Seminarraum 00.010 |
| Freitag 09.05.2025 | 09.00-17.00 Uhr | Missionsstrasse 64a, Seminarraum 00.004 |
| Module |
Doktorat Psychologie: Empfehlungen (Promotionsfach: Psychologie) Modul: Science Track Society and Choice (Masterstudium: Psychologie) Modul: Science Track Sozial-, Wirtschafts- und Entscheidungspsychologie (Masterstudium: Psychologie (Studienbeginn vor 01.08.2024)) |
| Prüfung | Lehrveranst.-begleitend |
| Hinweise zur Prüfung | Preparation and follow-up of the contents of the workshop as well as active participation. |
| An-/Abmeldung zur Prüfung | Anm.: Belegen Lehrveranstaltung; Abm.: stornieren |
| Wiederholungsprüfung | keine Wiederholungsprüfung |
| Skala | Pass / Fail |
| Belegen bei Nichtbestehen | beliebig wiederholbar |
| Zuständige Fakultät | Fakultät für Psychologie, studiendekanat-psychologie@unibas.ch |
| Anbietende Organisationseinheit | Fakultät für Psychologie |